Gates of Hades: Pragmatic Play's Licence and Lab Record
In short: Gates of Hades comes from Pragmatic Play, which holds UK Gambling Commission account 56015 with no regulatory actions on record. Its Malta supplier licence, MGA/B2B/317/2016, is filed under a different company name.
Two of this studio's licences open in a primary register inside a minute. The third thing worth knowing takes longer. The game's own product page describes a different release, and most of the coverage you will find has copied it.
| Studio: | Pragmatic Play |
|---|---|
| Title released: | |
| UK Gambling Commission: | account 56015, licence 056015-R-332216-005, active since |
| UKGC regulatory actions: | 0 on record, checked |
| Gibraltar: | listed as PragmaticPlay (Gib) Limited (Arrise), Gambling Services (B2B), no number published |
| Malta: | MGA/B2B/317/2016, held by Arrise Solutions (Malta) Limited, status Licensed |
| Laboratories named by the studio: | Gaming Laboratories International, Quinel, Gaming Associates |
| Certificate for this title: | none published |
| Registers read: | UKGC, MGA authorisation print, MGA enforcement register, Gibraltar licence-holder list |
| Date we checked them: |
Table of contents
Pragmatic Play: Key Features
Two Registers You Can Open in a Minute
The British and Gibraltar entries resolve to real rows with real dates: account 56015, licence 056015-R-332216-005, permissions running since . Claims about dozens of other markets arrive with the numbers left off. We treat those as marketing until a register says otherwise.
A Licence Filed Under Another Name
The Malta entry reads MGA/B2B/317/2016 against Arrise Solutions (Malta) Limited, status Licensed. The licence belongs to a company with a different name on it. That is how so many reviews end up hanging the wrong company on this studio.
Three Laboratories Named, Zero Per-Title Certificates
The studio names Gaming Laboratories International, Quinel and Gaming Associates as the houses that test its generators. All three keep their per-title records private. So for this release you get a general claim about testing, and that is where it stops. The gap runs across the slot sector, well beyond this one game.
Its Own Product Page Describes a Different Game
This is the sharpest problem we found. The official page for this release says symbols pay on a loose count wherever they land, quotes one fixed free-spin figure, and puts the base-game multiplier floor at twice the stake. The client we opened says something else entirely: paying blocks form only from five or more symbols touching horizontally or vertically, the free-spin award climbs a ladder of 10, 12, 15 or 20 depending on how many scatters land, and the base-game multiplier floor sits one step lower than the page claims.
The Error Has Spread Through the Coverage
That page reads like a primary source, so review sites copied it wholesale. The tell is quick. Any page describing this game with symbols paying anywhere on the grid is quoting marketing copy, not the rules screen, and it probably inherited the rest of its figures the same way.
Certified Randomness, and What It Buys You
Fairness here rests on hardware an outside laboratory signed off. That is a real assurance, and a bounded one. You get a generator somebody audited. Recomputing a single round yourself stays out of reach. Cryptographic proof, where the player holds a seed and can recompute the round afterwards, is an entirely different promise, and conflating the two is the most common mistake in coverage of this game.
Three Return Figures, Printed Together
Page four of the rules screen carries 96.52% for ordinary play, 96.50% once you buy the free spins, and 96.47% for the Super purchase. Read them side by side and the point lands in ten seconds: the dearest shortcut carries the weakest published return of the three.
The Version a Casino Installs Is the Version You Play
Industry game data lists 95.47% and 94.47% builds beside the default. Artwork, name and thumbnail stay identical across all of them. So your only reliable check is the information screen inside the game, at the casino you actually use.
What the Press Release Says Instead
The studio's own launch announcement for this game gets the cluster rule and the scatter ladder right. That puts it at odds with the product page on the same site. Where the two disagree we followed the client, then used the announcement as the tiebreaker.
How We Checked All of It
We opened the demo on at a $2.00 stake and read all seven rules pages in order. We pulled the British, Maltese and Gibraltar entries the same afternoon. Every figure here traces to one of those two places. Anything beyond our reach that day is marked unpublished rather than guessed, because a filled gap reads exactly like a verified fact and leaves the reader unable to tell them apart.
Payouts, Limits and Caps
| Parameter | Value | Detail |
|---|---|---|
| Theoretical return | 96.52% | The figure printed on page 4 of the in-game rules screen |
| Return when buying free spins | 96.50% | Two hundredths of a point below the base game, stated on the same screen |
| Return when buying super free spins | 96.47% | The dearest shortcut carries the lowest published return of the three |
| Operator-selectable versions | 95.47% and 94.47% | Listed by industry game data; the studio publishes neither for this title |
| Maximum win | 10,000x the bet | A hard cap; a round reaching it ends at once and forfeits what is left |
| Stake range | $0.20 to $240.00 | Read from the rules screen; the ceiling moves with currency and operator |
Key Terms Used on This Page
- B2B supplier licence
- Permission to supply games to casinos rather than take bets, held here as MGA/B2B/317/2016.
- Regulatory action
- A published sanction against a licensee; the British register shows 0 of them against account 56015.
- Operator-selectable return
- A version of the same game shipped at a lower percentage, here 95.47% or 94.47% in place of 96.52%.
- Certified RNG
- A random number generator tested by an outside laboratory; this studio names 3 of them, while publishing no certificate for this title.
Not sure yet? Try the free demo first and learn the round with play money before any deposit.
Try the free demo first →Deposits and identity checks stay on the operator's own secure site.
Related Reading on This Game
More on this game, from the same section first:
ReferenceThree RTP Builds
96.52% default, 96.47% on Super buy
ReferenceMax Win Ceiling
Hard cap 10,000x, base and bonus
ReferenceThe 10x Wild Floor
Minimum wild 10x, buy costs 500x
ReferenceSymbol Pay Ladder
Crown pays 150x, blue gem 5x
ReferenceMedium or High
Medium badge in client, 29.01% hit rate
ReferenceCluster Rule
Five connected symbols minimum, 6x6 grid
ReferenceVersus Gates of Olympus
6x6 clusters vs 6x5 pay-anywhere
What Else Do Readers Ask?
These came up while we were matching the studio's own claims against the registers behind them. Each answer names the document it came from, all of them read on .
Does the studio run the casino you play at?
No, Pragmatic Play supplies the game only. The casino holds the money, sets stake limits and answers for withdrawals under its own licence.
Which return figure applies at a given casino?
Whichever version that operator licensed. Open the rules screen inside the game there and read the percentage printed on page 4.
Is a certificate published for this release?
No certificate, number or audit date exists in public for this title, and the three named laboratories keep no per-title register.
Where can the British licence be checked?
The Gambling Commission public register, searched by account number 56015, which returns the Gibraltar-registered company, its permissions and their start dates.
Why does the Malta register omit the brand name?
The licence is filed under Arrise Solutions (Malta) Limited, so the holder on record is that company rather than anything called Pragmatic Play.